Term and condition | 1st Class Nails and Beauty

SCHEDULED ARRIVAL & APPOINTMENT PUNCTUALITY

Clients are required to arrive at least 10 minutes prior to their scheduled appointment. This allows time for check-in, consultation, use of facilities, and service preparation.
We operate a strict time schedule to ensure fairness for all clients.
If you arrive more than 10 minutes late, your treatment time may be reduced or your appointment forfeited entirely.
If you arrive more than 10 minutes late, your treatment time may be reduced or your appointment forfeited entirely.
If you arrive more than 20 minutes late, your appointment will be considered a no-show and forfeited. be considered a no-show and forfeited.
We reserve the right to refuse service if you arrive late.
In the case of forfeiture due to lateness, the full service fee will still be payable.

A minimum of 24 hours’ notice is required for cancellations or rescheduling, regardless of how the booking was made.
Appointments cancelled, changed, or rescheduled with less than 24 hours’ notice will incur a 50% cancellation fee.
Appointments booked within 24 hours are non-refundable and cannot be downgraded.
Repeated no-shows or late cancellations may result in the salon refusing to accept future bookings.
Deposits, where required, are calculated per treatment and are non-refundable if notice is not provided within the required timeframe.

We are pleased to offer the following ongoing discounts:

Additional Terms:

Discounts and promotions are subject to availability and may be changed or withdrawn at any time without prior notice.
Promotional offers cannot be combined.

To ensure your safety and to comply with insurance requirements, a new client consent form must be completed every six (6) months.
Treatments cannot proceed without a signed consent form.

Full payment is required at the time of purchase.
Bundles are non-refundable and non-transferable.
All sessions must be used within two (2) months of purchase. Expired sessions will not be honored or extended.

Clients are responsible for their personal belongings at all times.
1ST CLASS NAILS AND BEAUTY accepts no liability for lost, damaged, or stolen items on the premises.

If you experience chipping within 3 days of regular polish, or within 7 days for gel polish, please contact us promptly with a photo via email or social media.
A complimentary repair or touch-up may be offered within 7 days of your appointment.
Services reported outside this time frame will incur a nominal fee.

We respect your privacy and are committed to safeguarding your personal information.
Your details will only be used for salon-related communication and will not be shared with third parties.
We comply with all applicable UK Data Protection laws.

From time to time, time-limited promotions may be offered.
All offers are subject to availability and cannot be combined with other discounts.
1st Class Nails and Beauty reserves the right to modify or withdraw promotions at any time without notice.

We maintain a professional, respectful, and safe environment for both staff and clients.
Abusive, rude, disruptive, or inappropriate behavior will not be tolerated.
The salon reserves the right to refuse or terminate services at any time if a client fails to comply with these Terms & Conditions.
In such cases, full service fees remain payable.

✅ By booking an appointment, I confirm that I have read, understood, and agree to abide by these Terms and Conditions.